Maintenance Medic Program
The Maintenance Medic Program is a program designed to train Plant Operations Personnel to perform minor repairs in the various trades of the Maintenance Department. Candidates successfully completing each training program will be issued a certificate recognizing this achievement. Candidates completing all three areas of training and demonstrating minimum expected production levels will be issued a Master Maintenance Medic Certificate.
MAINTENANCE MEDIC GOALS
Provide in-service training in maintenance repairs for Operations Personnel in
order to promote their future professional growth.
Provide a more responsive work force for minor repair tasks at the school level
Provide better communication of technical issues between the on-site Plant
Operations and centrally based Maintenance Department Personnel in order to
facilitate all repair operations.
MEDIC PRODUCTION:
It is the expectation that Active Medics will perform small quantity repairs (such as one or two leaking faucet repairs or ballast replacements). Large quantity or complex repair tasks in the areas that the Medic received training will be placed on work orders to be scheduled for completion by the Maintenance Department.
Medics are expected to use their Medic training and expertise to explain conditions for repairs when requesting repairs by the Maintenance Department. For example, to avoid confusion regarding needed repairs, the Medic is encouraged to elaborate on the reasons for requesting work orders on tasks normally expected to be completed by the Medic on site.
Currently, a rule of thumb would be to have each Medic devote at least 2 per cent of hr scheduled hours (a total of 48 hours per year) to maintaining their original training level. This would be equivalent to four hours per month being devoted to minor Medic repairs for each Active Maintenance Medic.
MEDICS NOT CONSIDERED ACTIVE:
Medics may NOT BE CONSIDERED ACTIVE if they do not report any significant production for significant periods of time. Individuals who do not have access to tool kits for significant periods of time, but who successfully completed training and field evaluations, are NOT CONSIDERED ACTIVE. Such lack of access to tools usually results when Medics, who have certificates, do not pick up tool kits.
- Medics Not Considered Active will continue to be listed in all reporting documents.
- Such Medics may be required to receive additional training in order to ensure original training levels. Inactive Maintenance Medics also may have their tool kits and unused supplies reassigned to schools where they are needed. Human Resources may be informed that a Medic is no longer active, if he or she is a Master Maintenance Medic. Currently Master Maintenance Medics receive incentive pay for being a Master Maintenance Medic.
MEDICS CONSIDERED ACTIVE:
Active Maintenance Medics should submit regular activity reports to the Maintenance Department. These reports are used as the basis for approving new material requisitions and for determining whether Medics are maintaining an acceptable level of training.
The Maintenance Department has implemented a paperless process for the Monthly Maintenance Medic Reporting Activity. The Plant Operations Department and the Maintenance Department will need all Medics to document the minor maintenance repair activity they performed on a monthly basis at their assigned school or facility.
We requested all Medics to use the Maintenance Department Online Work Order Application to document their work.
A Maintenance Medic is defined as any Custodial Staff Member that has successfully completed any or all of the following three Maintenance Medic Minor Repair Classes:
Electric
Carpentry and Painting
HVAC, Plumbing & Grounds
The data should be placed in the Online Work Order Application Database so we can prepare detail reports that demonstrate the value Medics have to a school, track activity reporting compliance, and determine the type of activities being performed electric, painting, plumbing, grounds, etc. The monthly Maintenance Medic Activity work orders we received also reflected the installation of the Medic supplies ordered by room number and/or location, the quantity installed and stock number of said supply item used.