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Last modified:
1/8/2008 3:19:18 PM
HDAchieve
Network Support Services Help Desk covers a wide variety of services including:
To provide a knowledgeable and professional point of contact for Prince George’s County Public School employees.
To empower our users to become self reliant in IT technologies.
To serve as a liaison with our site & field technical support team to facilitate support requests.
To coordinate the escalation of technical support issues to other departments within and outside of the IT division.
To communicate system wide outages to our customers.