Last modified: 1/8/2008 3:19:18 PM
HDAchieve


Network Support Services Help Desk covers a wide variety of services including:

  • To provide a knowledgeable and professional point of contact for Prince George’s County Public School employees.
  • To empower our users to become self reliant in IT technologies.
  • To serve as a liaison with our site & field technical support team to facilitate support requests.
  • To coordinate the escalation of technical support issues to other departments within and outside of the IT division.
  • To communicate system wide outages to our customers.