Please tell us how satisfied or dissatisfied you were with the following.
1) The overall quality of support you have received from the IT Technician this school year?
2) The knowledge and professionalism of your IT Technician?
3) The communication and follow-up on computer/network problem resolution?
4) The ability of your IT Technician to diagnose and resolve computer/network problems?
5) Do you feel the IT Technician is a valuable asset to the overall quality of education being provided at your school?
6) How would you rate the quality of service you have received from your IT Technician compared to the previous school year(s)?
How satisfied are you with:
7) The process in which computer problems are reported to the IT Technician?
8) The level of training your IT Technician has received?
9) Network Support Services supervision of your IT Technician?
10) The working relationship between the staff at your school and your IT Technician?
11) Please provide your name, site, your technician and any other comments you may have.