Employee Records and Verification

Frequently Asked Questions (FAQ’s) Verifications (VOE)

FORMER EMPLOYEES:

There is a $10 fee for each verification request. Payments are accepted through My School Bucks (MSB) only, you may select the link below for more information.

myschoolbucks


ACTIVE EMPLOYEES:

What information does the school system verify?
We verify dates of employment, salary, location, leave, position, years of service, etc.

Who can make a verification request for my information?
Any active or inactive employee; prospective employers; any company the employee does business with; retirement systems; various federal agencies; and the legal system.

Do you verify employment over the telephone?
Yes, businesses may call 301-952-6373 between the hours of 8:00 a.m. and 5:00 p.m. When receiving verbal verification requests, we will only verify information the company has already obtained from the employee.

What is the process for submitting a standard written verification request?

Active employees requesting a standard letter of VOE may submit their request, via email, to pgcps.hrrecords@pgcps.org, fax (301-780-6733) or US Mail to 14201 School Lane, Room 117, Upper Marlboro, MD 20772. Click here for access to our Standard Employment Verification Form. In order for your request to be completed in a timely manner, you must include your Employee Identification Number (EIN) and contact number, how and/or where you would like the form returned, fax, US Mail, or email.

What if I have a verification form from a company that needs to be completed?
If you or a company have a form that needs to be completed, i.e. mortgage, rental, leasing, loss wage, disability claim, social services, housing authority, investigative request for employment (OPM), previous work experience with PGCPS, etc., please fax the form to 301-780-6733 or send to us via US Mail to 14201 School Lane, Room 117, Upper Marlboro, MD 20772. A signed release must accompany all requests.

How long will it take to complete my verification request?
Verifications are processed in the order in which they are received in our office. Please allow a minimum of five to seven business days for completion of all verifications. During our extremely busy season (June-September), please allow ten to twelve business days for completion time. The more information we are provided, the faster our turn-around time.

How will I know if/when my request is ready for pick up?
If you request to pick-up your completed verification, we will contact you, via telephone, when your request is ready for pickup. The hours for pick up are Tuesday and Thursday from 8:00 a.m. and 4:30 p.m. When picking up your verification you must provide us with picture identification. If someone other than you is picking up your completed form, they must have a signed letter of authorization from you and also show picture identification.

Do you keep a copy of my verification, if so, for how long?
We keep copies of completed verifications for 90 days. After the 90 day period, verification documents are shredded.

 


Hours of Operation
8:00 a.m. - 5:00 p.m.
Monday through Friday

Sasscer Administration Building
14201 School Lane, Room 117
Upper Marlboro, Maryland 20772

Telephone: 301.952.6373
Fax: 301.780.6733
pgcps.hrrecords@pgcps.org

 

 

Last modified: 10/21/2015 9:30:31 AM