11/20/14 - Due to a water main break affecting Silver Hill Road, please be aware of possible detours and continued work in the vicinity of Suitland High School and Drew Freeman Middle School.

LockOCS Training Documents
PGCPS Employees Only  

Login here or click on the login button below and use your PGCPS login name and password) 

Office of Constituent Services

Temporary Relocated to:

1400 Nalley Terrace, Room 12
Landover, MD 20785

301-952-6378 (Phone)
301-627-7292 (Fax)      

email: ocs@pgcps.org            

Office of Constituent Services
Welcome to the Office of Constituent Services


Submit A Concern



Submit A Compliment 


  • Respond to constituent inquiries and concerns in a timely manner
  • Assist constituents in connecting with the appropriate office or supervisor to address their concerns
  • Provide accurate information
  • Advocate for meaningful and fair administration of existing problem resolution mechanisms
  • Assist parties in reaching mutual resolution of disputes
  • Facilitate discussion to identify resolution options
  • Consider concerns of all parties



  • Gather internal and external data on trends and issues
  • Coordinate data collection from departments and divisions within the school system


  • Report internal and external findings to Superintendent and Board of Education Provide formal reporting to external agencies upon request of the Superintendent
  • Provide constituents with the policies and procedures that govern a concern
  • Explain school system processes to help constituents navigate the school system
  • Provide workshops and presentations to parents and community


  • Provide assistance to school system departments and divisions as requested
  • Provide training and professional development


Last modified: 8/30/2013 10:26:26 AM