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Office of Constituent Services

Temporary Relocated to:

1400 Nalley Terrace, Room 12
Landover, MD 20785

301-618-7356 (Phone)
301-618-618-7357 (Fax)      


Office of Constituent Services
Welcome to the Office of Constituent Services
  • Respond to constituent inquiries and concerns in a timely manner
  • Assist constituents in connecting with the appropriate office or supervisor to address their concerns
  • Provide accurate information
  • Advocate for meaningful and fair administration of existing problem resolution mechanisms
  • Assist parties in reaching mutual resolution of disputes
  • Facilitate discussion to identify resolution options
  • Consider concerns of all parties



  • Gather internal and external data on trends and issues
  • Coordinate data collection from departments and divisions within the school system


  • Report internal and external findings to Superintendent and Board of Education Provide formal reporting to external agencies upon request of the Superintendent
  • Provide constituents with the policies and procedures that govern a concern
  • Explain school system processes to help constituents navigate the school system
  • Provide workshops and presentations to parents and community


  • Provide assistance to school system departments and divisions as requested
  • Provide training and professional development


Last modified: 2/24/2015 2:29:01 PM